Telther calls the patient in Arabic, reads the medicines back, settles delivery or pickup and the address, and marks the order ready to dispatch. Your pharmacists hear only about the calls that need them.
The same four things a good pharmacy agent confirms, in the same order, on every call. Nothing ships until all of them are in.
Yasmine greets the patient by name and checks the time suits them. A yes confirms both.
Name, strength and form, exactly as prescribed. Pronunciation comes from a medication atlas, not guesswork.
أموكسيسيلين ٥٠٠ ملغم كبسولاتHome delivery to whatever place the patient can name, or the nearest branch. The driver confirms the exact spot before setting off.
A delivery window the patient chooses. Then a read‑back of everything, and the order is marked ready for your pharmacy to dispatch.
Telther confirms orders. It does not practise pharmacy. Anything clinical is routed to a pharmacist, flagged on the order, and never answered on the call.
Arabic that both sides of the Red Sea understand, over an ordinary phone call, with the patient’s own words kept in the record.
Sign up, answer Yasmine in Arabic as the patient, and see the checklist she produces.
Try a demo call